LAUREL LEAF NETWORKING

THE TERMS AND CONDITIONS OF OUR BUSINESS DIRECTORY

BACKGROUND:

            These Terms of Sale set out the terms under which Paid Business Directory Listings are sold by Us to members through this website www.laurelleafnetworking.com (“Our Site”). You will be required to read and accept these Terms of Sale when completing your membership application. If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to subscribe to one of Our Business Directory Plans.

Our website Use Terms & Conditions can be found here. Non-Members who use Our website are subject to those website Use Terms & Conditions.

1. Definitions and Interpretation
   • In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:

“Contract”	means a contract for the purchase of a Paid Listing, as explained in Clause 6;
“Listed Business”	means any business featured in a Paid Listing;
“Listing Confirmation”	means Our acceptance and confirmation of your purchase of a Paid Listing;
“Paid Listing”   “Paid Services”	means a premium directory listing posted on Our Site by a User, in exchange for a fee, providing details of that User’s business; means paid attendance at events, or  banner advertisements;
“User/You”	means a user of Our Site; and
“We/Us/Our”	means Laurel Alper trading as Laurel Leaf Networking an unincorporated company.

2. Information About Us
   • Our Site laurelleafnetwroking.com is owned and operated by Laurel Alper trading as Laurel Leaf Networking an unincorporated company based in England and contactable at [email protected]   

3. Access to and Use of Our Site
   • Access to Our Site is free of charge.
   • It is your responsibility to make any and all arrangements necessary in order to access Our Site.
   • Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice.  We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.

4. Business Customers
   • These Terms of Sale apply only to business customers who become members.
   • These Terms of Sale constitute the entire agreement between Us and you with respect to your purchase of Paid Business Directory Listing Plan from Us. You acknowledge that you have not relied upon any statement, representation, warranty, assurance, or promise made by or on behalf of Us that is not set out in these Terms of Sale and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based upon any statement herein.

5. Paid Listings, Pricing and Availability
   • We may from time to time change Our pricing. Changes in price will not affect any Paid Business Directory Plan that you have already purchased but will apply to any subsequent renewal or a new Paid Listing.  We will inform you of any change in price at least one week before the change is due to take effect.  If you do not agree to such a change, you may cancel the Contract as described in sub-Clause 12.1.
   • We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. Changes in price will not affect any order for a Paid Business Directory Plan that you have already placed (please note sub-Clause 5.5 regarding VAT, however).
   • All prices are checked by Us before We accept your order. In the unlikely event that We have shown incorrect pricing information, We will contact you in writing to inform you of the mistake. If the correct price is lower than that shown when you made your order, We will simply charge you the lower amount and continue processing your order.  If the correct price is higher, We will give you the option to purchase the Plan at the correct price or to cancel your order.  We will not proceed with processing your order in this case until you respond.  If We do not receive a response from you within 2 business days, We will treat your order as confirmed and proceed accordingly.
   • If We discover an error in the price of your Paid Listing after your order is processed, We will inform you immediately and make all reasonable efforts to correct the error. You may, however, have the right to cancel the Contract if this happens.  If We inform you of such an error and you do wish to cancel the Contract, please refer to sub-Clause 12.4.
   • Prices on Our Site are shown ex VAT. Presently We are not VAT registered. If the VAT rate changes between your order being placed and Us taking payment, the amount of VAT payable will be automatically adjusted when taking payment.
   • In addition to the Paid Listing You may also purchase Paid Services.

6. Orders – How Contracts Are Formed
   • Our Site will guide you through the process of purchasing a Plan and you can find the joining details here.
   • If, during the order process, you provide Us with incorrect or incomplete information, please contact Us as soon as possible. If We are unable to process your order due to incorrect or incomplete information, We will contact you to ask to correct it. If you do not give Us the accurate or complete information within a reasonable time of Our request, We will cancel your order and treat the Contract as being at an end.  We will not be responsible for any delay in the completion of the transaction or in the appearance of your Paid Listing on Our Site that results from you providing incorrect or incomplete information.
   • We Reserve the right at our absolute discretion to reject copy, photographs or materials uploaded to Our site in the joining process and thereafter, such as posts or articles which We do not consider to be suitable and may ask you to amend or provide other photographs or materials.
   • Paid Services may be purchased or obtained in addition to Your membership such as banner advertising.. We reserve full editorial control here as in Clause 6.3 above.
   • No part of Our Site constitutes a contractual offer capable of acceptance. Your order to purchase a Plan constitutes a contractual offer that We may, at Our sole discretion, accept. Our acknowledgement of receipt of your order does not mean that We have accepted it. Our acceptance is indicated by Us sending you a payment  confirmation  Once We have sent you this confirmation  there be a legally binding Contract between Us and you. Notwithstanding this We reserve the right to cancel Your membership at any time during the term at Our absolute discretion for any reason. If that happens We will notify You by email and refunds will be made as set out in Clauses 6.7 – 6.9 below.
   • Listing Confirmations shall contain the following information:
     • Confirmation by email that your payment has been made .
   • In the unlikely event that We do not accept or cannot fulfil your order for any reason, We will return the balance to you.
   • Any refunds due under this Clause 6 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which the event triggering the refund occurs.
   • Refunds under this Clause 6 will be made using the same payment method that you used when purchasing your Paid Listing..
   • All payments are due in advance. In the event that You chose a monthly payment plan and cancel part way through the full balance will remain due and outstanding and carry interest if not paid at 5% per annum above the base rate of the Bank of England from time to time from the date due until actual payment.
   • We offer a monthly payment plan, directory membership is for one year and your payment commitment is for 1 year’s duration. You can cancel membership by email [email protected] and monthly payments will continue until your membership expiry date. We ask all members to acknowledge our T&Cs when they sign-up and complete their directory profile.

7. Payment
   • Payment for Paid Listings and Paid Services must always be made in advance. Your chosen payment method will be charged when We process your order and send you a Listing Confirmation and on each renewal date.
   • Payments due must be made in full, without any set-off, counterclaim, deduction, or withholding (except where any deduction or withholding of tax is required by law).
   • We accept the following methods of payment on Our Site:
     • Paypal
     • Stripe

And by becoming a member You authorise Us to take payments due including renewals unless Your membership becomes cancelled. No payment details are stored by Us Paypal and Stripe are third party providers.

• If you do not make any payment due to Us on time, We will not make your Paid Listing or Paid Service available on Our Site or, in the case of a renewal, will suspend its availability on Our Site. We may block You from Facebook Groups at Our discretion. If you do not make payment within 7 days of Our reminder, We may cancel the Contract. We will not inform you of the cancellation in writing or the reason for it.
• Any payment not made on its due date carries interest at 5% per annum above the base rate of the Bank of England from time to time from the date due until actual payment.
• We will send You a renewal notice by email (generated automatically by our website) 7 days before Your renewal is due. In the event that you wish to cancel Your membership We require 7 days notice before the renewal date and, although you can inform us earlier that you may not wish to renew, we can only accept cancellations within 7 days of your membership expiry date. No refunds will be given minimum 7 days prior notice is not received. The renewal process is automatic and payment will be collected.
• If you believe that We have charged you an incorrect amount, please contact Us at [email protected] as soon as reasonably possible to let Us know.
• It is your responsibility to ensure we have the correct email address to contact you.

8. Paid Listings and Paid Services
   • You agree that you will be solely responsible for your Paid Listing and/or Paid Service and its content. We accept no responsibility for the content of Paid Listings or Paid Services. Specifically, you agree, represent, and warrant that you have the right to submit the Paid Listing and Paid Service, that all the information in the Paid Listing and Paid Service is accurate and truthful, that all such information will be kept accurate and up-to-date, that no personal data will be included that you do not have the right to include, and that the Paid Listing and Paid Service as applicable will comply with Our Acceptable Usage Policy, detailed below in Clause 9.
   • You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by you under sub-Clause 8.1. You will be responsible for any loss or damage suffered by Us as a result of such a breach.
   • You (or your licensors, as appropriate) retain ownership of the content of your Paid Listing and any Paid Services and all intellectual property rights subsisting therein. By submitting a Paid Listing and/or Paid Services you grant Us an unconditional, non-exclusive, fully transferrable, royalty-free, perpetual, irrevocable, worldwide licence to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform, and sub-licence that Paid Listing and Paid Services for the purposes of operating and promoting Our Site.
   • Your Paid Listing will be made available on Our Site after We send you a  confirmation email and will continue to be available for one year (“the Term”) (including any renewals), or until the Contract is otherwise ended. Paid Services are available on a case by case basis and subject to fees being paid in advance unless.
   • In some limited circumstances, We may need to suspend the availability of Paid Listings and Paid Services for reasons including, but not limited to, fixing technical problems on Our Site. We will try to rectify any technical issues as soon as possible. We reserve the right to cancel your Paid Listing and /or Paid Services at any time and for any reason at Our discretion. If your Paid Listing or Paid Service is suspended or cancelled, We will inform you as soon as possible. In the case where the Paid Listing or Paid Service is cancelled in the first month we will refund You in accordance with Sub-Clauses 6.5 to 6.7. If cancellation occurs thereafter We will refund pro rata the remaining months remaining You paid in advance.
   • If you wish to remove your Paid Listing or Paid Service from Our Site, you may do so by emailing Us at [email protected] giving us not less than 7 days’ Notice. Removing a Paid Listing and Paid Service also revokes the licence granted to Us to use that Paid Listing or Paid Service under sub-Clause 8.3. Please note, however, that caching or references to your Paid Listing or Paid Service may not be made immediately unavailable (or may not be made unavailable at all where they are outside of Our reasonable control).  Removing a Paid Listing or Paid Service before its expiry under this sub-Clause 8.6 will not entitle you to any refund. For details of other cancellation rights, please refer to Clauses 11 and 12.
   • We are not responsible for the content or accuracy of, or for any opinions, views, or values expressed in any Paid Listings or Paid Services of You or anyone else. Any such opinions, views, or values are those of the relevant User and/or Listed Business, and do not reflect Our opinions, views, or values in any way. We have no control over, nor any involvement in, Paid Listings, or Paid Services or other businesses Paid Services and We accept no responsibility for any actions taken, or for any products or services provided by, any Listed Business.
   • We are not responsible for the content or accuracy of, or for any opinions, views, or values expressed, or any advice given by any of Our members who you may approach for services from them. Without prejudice to the generality of the aforesaid this applies equally to any of the Advice you receive from any of Our members of the Ask An Expert Panel and/or those offering free consultations. Any such opinions, views, or values, and the Advice given are those of the relevant User and/or Listed Business, and do not reflect Our opinions, views, or values or advice in any way. We have no control over, nor any involvement in, Paid Listings or Paid Services and We accept no responsibility for any actions taken, or for any products or services provided by, any Listed Business.

9. Acceptable Usage Policy
   • When submitting a Paid Listing, or Paid Services, you must not submit or otherwise do anything that:
     • is sexually explicit;
     • is obscene, deliberately offensive, hateful, or otherwise inflammatory;
     • promotes violence;
     • promotes or assists in any form of unlawful activity;
     • discriminates against, or is in any way defamatory of, any person, group or class of persons, race, gender, religion, nationality, disability, sexual orientation, or age;
     • is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
     • is calculated or is otherwise likely to deceive (including any unsubstantiated or unsupportable claims or comparisons concerning the Listed Business or any other business or person);
     • is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal data in a way that you do not have a right to;
     • misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included within this definition provided that they do not fall within any of the other provisions of this sub-Clause 9.1);
     • implies any form of affiliation with Us where none exists;
     • infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyrights, patents, trade marks, and database rights) of any other party; or
     • is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
   • Paid Listings and Paid Services for the following types of business may not be posted:
     • Business Directories other than Laurel Leaf Networking;
     • Business Networking Groups or directories of any description;
     • Any business that We consider in Our absolute discretion will harm Our business or runs contrary to Our ethos
   • We reserve the right to suspend or terminate your Paid Listing, and/or Paid Service and your access to Our Site if you materially breach the provisions of this Clause 9. No refunds will be given in the event of such suspension or termination. In addition, We may take one or more of the following actions:
     • issue you with a written warning;
     • block you from all of Our Facebook Groups;
     • take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
     • take further legal action against you as appropriate;
     • disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
     • any other actions which We deem reasonably appropriate (and lawful).
   • We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms & Conditions.

10. Problems with Our Service
    • We will provide Our service to you with reasonable care and skill, consistent with best practices and standards in Our market, and in accordance with any and all information provided by Us about Our services and about Us. We always use reasonable endeavours to ensure that Our services are trouble-free.  If, however, there is a problem with your Paid Listing or with any other aspect of Our services, please contact Us as soon as is reasonably possible via [email protected]  We will use reasonable endeavours to remedy problems as quickly as is reasonably possible and practical.

11. Ending the Contract
    • You may cancel the Contract and remove your Paid Listing and Paid Services at any time, however subject to sub-Clause 11.2 and Clause 12 (outlining your rights to cancel arising due to something done by Us), We do not offer any refunds.
    • We do not give refunds for Paid Listings.
    • Cancellation by email is effective 7 days prior to your membership expiry date.

• Email: [email protected];

In each case, providing Us with your name, address, email address, and telephone number.

• We may ask you why you have chosen to cancel and may use any answers you provide to improve Our services, however please note that you are under no obligation to provide any details if you do not wish to.
• Refunds under this Clause 11 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which you inform Us that you wish to cancel.
• Refunds under this Clause 11 will be made using the same payment method that you used when purchasing your Paid Listing.

12. Ending the Contract Because of Something We Have Done (or Will Do)
    • You may end the Contract at any time if We have informed you of a forthcoming material change to Our services, or to these Terms & Conditions that you do not agree to. However We will not issue any refund in this case.
    • If We have suspended availability of your Paid Listing or Paid Service for more than 1 month, or We have informed you that We are going to suspend availability for more than 1 month, you may end the Contract immediately, as described in sub-Clause 8.5.  If you end the Contract for this reason, We will issue you with a pro rata refund and Our administration charge of £25 will apply.
    • If We inform you of an error in the price of your Paid Listing or Paid Service and you do not wish to pay the increased Price You may end the Contract immediately. If you end the Contract for this reason, We will issue you with a pro rata refund and Our administration charge of £25 will apply.
    • We may ask you why you have chosen to cancel and may use any answers you provide to improve Our services, however please note that you are under no obligation to provide any details if you do not wish to.
    • Refunds under this Clause 12 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which you inform Us that you wish to cancel.
    • Refunds under this Clause 12 will be made using the same payment method that you used when purchasing your Paid Listing unless you specifically request that We make a refund using a different method.

13. Our Liability
    • As you are a business, subject to sub-Clause 13.3, We will not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of business, interruption to business, for any loss of business opportunity, or for any indirect or consequential loss arising out of or in connection with any contract between you and Us.
    • As you are a business, subject to sub-Clause 13.3, Our total liability to you for all other losses arising out of or in connection with any contract between you and Us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be capped at 200% of the total sums paid by you under the Plan in question.
    • Nothing in these Terms of Sale seeks to limit or exclude Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents, or sub-contractors); for fraud or fraudulent misrepresentation; or for any other matter in respect of which liability cannot be excluded or restricted by law.

14. Events Outside of Our Control (Force Majeure)
    • We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control. Such causes include, but are not limited to: epidemic, pandemic, power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual, or preparations for war), epidemic or other natural disaster, or any other event that is beyond Our reasonable control.
    • If any event described under this Clause 14 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms & Conditions:
      • We will inform you as soon as is reasonably possible;
      • We will take all reasonable steps to minimise the delay where we can;
      • To the extent that We cannot minimise the delay, Our affected obligations under these Terms of Sale (and therefore the Contract) will be suspended and any time limits that We are bound by will be extended accordingly;
      • We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability as necessary;

15. Contacting Us
    • If you wish to contact Us for any reason you may contact Us by email at [email protected]

16. Complaints and Feedback
    • We always welcome feedback from Our members and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.
    • If you wish to give Us feedback on any aspect of your dealings with Us, please contact Us in one of the following ways by one of the ways shown in Clause 15 above.

17. How We Use Your Personal Information (Data Protection)

We will only use your personal information as set out in Our Privacy Policy, available from insert URL when posted and Our Cookie Policy, available from insert URL when posted

18. Other Important Terms
    • We may transfer (assign) Our obligations and rights hereunder to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing.  Your rights hereunder will not be affected and Our obligations hereunder will be transferred to the third party who will remain bound by them.
    • You may not transfer (assign) your obligations and rights hereunder without Our express written permission which is at Our absolute discretion.
    • The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms & Conditions.
    • If any of the provisions of these Terms & Conditions are found to be unlawful, invalid, or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms & Conditions. The remainder of these Terms & Conditions shall be valid and enforceable.
    • No failure or delay by Us in exercising any of Our rights under these Terms & Conditions means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms & Conditions means that We will waive any subsequent breach of the same or any other provision.
    • We may revise these Terms & Conditions from time to time in response to changes in relevant laws and other regulatory requirements. If We change these Terms & Conditions as they relate to your Paid Listing, We will give you reasonable advance notice of the changes and provide details of how to cancel if you are not happy with them (also see sub-Clause 12.1 above).

19. Law and Jurisdiction
    • These Terms of Sale, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.
    • As a business, any disputes concerning these Terms of Sale, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.