Category: Technology
Technology
Laurel Alper

Rise of the Chatbots: How AI Changed Customer Service

Customer relationship management (CRM) is an essential part of every successful business. Today, more businesses are taking advantage of artificial intelligence (AI) in order to automate and improve their CRM. Advanced technologies, such as chatbots and AI-enabled communication, mean that around-the-clock interactions and customer service is now a reality. It’s a welcome one in a

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Laurel Alper December 5, 2017 No Comments

Telecom Mistakes To Avoid When Starting A Business In 2017

Over 600,000 business were started in the UK in 2016, and that number is expected to be exceeded in 2017. There are many challenges for every one of these business start-ups, but some new businesses make it harder for themselves by making basic mistakes with their telecoms. In some cases it is because unsuspecting new

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Laurel Alper August 30, 2017 No Comments

How VoIP Is Increasing Productivity In The Workplace

Businesses are always striving to increase their revenue, and one certain way to do this is by improving workplace productivity. There are a variety of ways to accomplish this, but one of the most often overlooked is utilising voice over IP (VoIP) telephony services. While VoIP networks provide a host of other benefits as well,

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Laurel Alper July 18, 2017 No Comments

Using Mobile Apps to Grow your Business

Could an app help my business? It’s a question I’m asked every day, to which there is no set answer. Much like any investment business owners make, one must evaluate their company’s needs and whether the return will be worth it. Every app is unique with features tailored for purpose. There are some features that

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Laurel Alper December 9, 2016 No Comments

7 Unknown iPhone Facts

  On the 7th day of the 9th month… That doesn’t work. Tonight (September 7th) at 6pm BST, Apple unveil their latest phone release, the iPhone 7. There are rumours that it might be called the iPhone 6se but who cares? Search iPhone 7 in Google and you’ll witness an SEO war with outlets around the

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Laurel Alper October 4, 2016 No Comments
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