Category: Small Business

Our Thoughts Are Just Like Bubbles

Our Thoughts Are Just Like Bubbles My job as a coach is to explain to my clients how the human mind works and why they get to experience life the way they do. While it’s, at times, easy for them to grasp the simplicity of the system, I often encounter resistance from their side. “What

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Virtual Assistant vs Employee – Costs Comparison

Virtual Assistant vs Employee – Costs Comparison The Costs of Hiring a Virtual Assistant Perhaps one of the reasons you haven’t yet delegated some work to a Virtual Assistant is cost.  You think you can’t afford one as you have only just started in business, or their hourly rate, at first, looks too high. Yet

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Do you have a no-show problem? Do clients often miss appointments?

Do you have a no-show problem? Do clients often miss appointments? How do you deal with clients who no-show for appointments? That is, clients who make an appointment and then don’t reschedule or cancel but rather simply don’t show up at the scheduled appointment time. This client behavior creates a difficult dilemma for service professionals.

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5 Customer Retention Strategies that work for Small Business

5 customer retention strategies that work for small business  If you own and operate a small business, you appreciate what hard work really is. You spend countless hours each week managing the daily operations, and with any time you have left you’re busy drumming up new business. What if there was an easier way to

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Happy New Year Small Businesses

Happy New Year Small Businesses It’s a New Year and what does that mean for your business?   A. It means that if you have been feeling that your business hasn’t been going as well as you like, then this is time for a new start. B. If your business in 2016 was moving forward

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Using Mobile Apps to Grow your Business

Could an app help my business? It’s a question I’m asked every day, to which there is no set answer. Much like any investment business owners make, one must evaluate their company’s needs and whether the return will be worth it. Every app is unique with features tailored for purpose. There are some features that

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A Very Black Friday

A Very Black Friday As a brighter Friday returns this week, it left me thinking about what we can learn from the lessons of Black Friday. This is the story of Black Friday, I’m afraid a very bleak day indeed where I nearly threw my phone out of the window – before I remembered there

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Declutter Today

Declutter today BUSINESS OR PERSONAL! WHAT DO YOU NEED TO DECLUTTER TODAY? In business I am all for creating systems and procedures and streamlining and structuring to ensure greater productivity and efficiency.  This is something all business owners should strive for and which I work with my individual clients to achieve. But this is also

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8 Tips for Email Management

8 Tips for Email Management When I worked in an office as a full-time PA, email management was often one of my tasks (although some bosses hated anyone else going through their emails!).   Some bosses’ inboxes, let alone my own, received several hundred emails a day and at times it was hard to keep up.

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Workin’ 9 to 5 – what a way to make a livin’

Dolly Parton sang to us about the pitfalls of working regular hours as long ago as 1980 yet it took until almost two years ago for the UK to introduce legislation around flexible working.  Since 30 June 2014, all employees have had the statutory right to request flexible working after 26 weeks of employment service.  Yet

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