COVID-19 has impacted business in unprecedented ways, and staff and customers are understandably nervous about their return to the “new normal”. In addition, decisions announced in haste by top brands such as Sports Direct, Virgin Atlantic, Travelodge and Wetherspoons have been a disaster in terms of reputation and customer loyalty. Others, small and large, discovered […]
Covid-19 Communications Strategy Read More »
I used to think it was not what I said – it’s what you heard! Now I know I’m responsible for exactly what you hear, because of what I’ve said or how I’ve said it. Everyone is made up of a series of reactions to past events. Events are burnt into memory with emotion. So
Communicate How They Want to be Communicated to, Not How You Want to be Communicated to… Read More »
This is the question that we are often asked. Coaching makes all the difference between mediocre performance and achievements and outstanding achievements. It is most evident in sports. Every Olympic athlete, every top-flight tennis player, every professional golf player uses a coach to fine tune their performance, identify bad habits and address every psychological and
What Difference Does Coaching Make? Read More »
Advice based on my experience as a Hypnotherapist & Life Coach to help you succeed with any New Years’ Resolutions or changes you decide to make in your life. Congratulations on your decision, you have succeeded many times before. Panic, Anxiety & Stress: Although a person may realise that a panic attack is fuelled by
New Year’s Resolutions…Keys To Success Read More »
Clients very often contact me because of their strained relationships. Whether with spouses, family members or friends, when relationships go sour it’s usually because we believe our communication broke down. We then do our best to try & learn new & effective ways to improve the way we verbally interact with those around. We buy
Why Communication Has More To Do With Feelings Than Talking Read More »
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