Laurel Alper

Do you have a no-show problem? Do clients often miss appointments?

Do you have a no-show problem? Do clients often miss appointments? How do you deal with clients who no-show for appointments? That is, clients who make an appointment and then don’t reschedule or cancel but rather simply don’t show up at the scheduled appointment time. This client behavior creates a difficult dilemma for service professionals.

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5 Customer Retention Strategies that work for Small Business

5 customer retention strategies that work for small business  If you own and operate a small business, you appreciate what hard work really is. You spend countless hours each week managing the daily operations, and with any time you have left you’re busy drumming up new business. What if there was an easier way to

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Give me space! The Creative Writing Challenge…

“Creative Writing? I’m too busy!” Finding space to write, even in your head… Hello, how’s January going for you so far? Over here at Creative Writes, we are continuing work on the new website and planning the ongoing programme of creative writing workshops for Muswell Hill, North London, N10 which is really exciting. Do you

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Give Yourself Permission To Take A Break and Make More Time For Yourself

Making time in your schedule to relax even when your entrepreneurial schedule says no. When you run your own business it can seem like it is you against the world.  Let’s face it as a small business owner you are more than just busy. Working with one client to the next, one to-do to the

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